Shipping & Delivery Policy

Imagenewpic

Effective Date: 8 October 2026
Last Updated: 8 October 2026

1. Nature of Our Services

Imagenewpic provides professional and digital services including branding, logo and visual identity, video production, graphic design, motion graphics, SEO, creative services, consulting, strategy, and related digital services.

Because these services are primarily digital, physical shipping is generally not applicable.

2. Digital Delivery

Digital deliverables may be provided through email, cloud storage, file-transfer services, client portals, project-management platforms, or another digital delivery method agreed with the Client.

3. Delivery Timelines

Delivery timelines depend on the selected service, project scope, production requirements, Client feedback, approvals, availability of required materials, and other project dependencies.

An estimated delivery date does not constitute a guaranteed delivery date unless a specific written agreement states otherwise.

4. Client Responsibilities

The Client is responsible for providing accurate information, brand assets, content, access credentials where required, approvals, and feedback in a timely manner.

Delays caused by missing information, delayed approvals, late feedback, or changes in requirements may affect delivery timelines.

5. Subscription Services

For monthly subscription or retainer services, work and deliverables are provided during the applicable billing period according to the selected plan, available production capacity, and agreed scope.

Subscription services do not involve physical shipping unless specifically stated in writing.

6. Physical Products

If a project specifically includes a physical product, printed material, merchandise, or other physical item, separate delivery and shipping terms may apply.

Any applicable shipping charges, delivery timelines, carrier arrangements, and responsibilities will be communicated to the Client before the relevant purchase or production.

7. Delivery Issues

If a Client experiences a problem accessing a digital deliverable, the Client should contact Imagenewpic at support@imagenewpic.com so that the issue can be investigated and, where appropriate, the file or delivery method can be provided again.

Email: support@imagenewpic.com Phone / WhatsApp: +91 73803 89010